Social Media Customer Service!

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With social media adoption growing daily, so are the numbers of consumers using social media to reach out to brands when they have a problem. Whether it’s Facebook or Twitter, a complex problem, or one that can be solved in 2 minutes it’s important to be prepared. This infographic by Ambassador demonstrates the growing rate of adoption for social customer service, as well as the best ways to prepare your business.

Check out the infographic below!

social-customer-service

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